FAQ
Can you customize robotic joint motor specs (e.g., torque, speed) for our needs?
Yes. We offer custom torque (0.1 - 500 N·m) and speed (100 - 10,000 RPM) tuning. Share your robot’s payload, motion requirements—we’ll engineer the fit.
What customization limits exist for robotic joint motors?
Main constraints: Size (max Ø60mm for standard cases) and power (up to 2kW continuous). Extreme specs (e.g., sub - 10mm size) may need feasibility checks, but we’ll work with your design.
What’s the lead time for 10,000 custom joint motors?
Standard custom orders: 4 - 6weeks (includes design validation, tooling, production). Rush orders (for proven designs) can cut to 5 weeks—contact us to accelerate.
What’s the typical cost range for a 100W robotic joint motor?
Standard 100W motors: contact us directly (depends on torque, precision). Custom designs add 10 - 30% (e.g., IP68 sealing, ultra - low backlash).
How do you ship robotic joint motors (e.g., for global delivery)?
Shipments use anti - static packaging (to protect precision gears). For global orders: DHL/FedEx (3 - 7 days) or sea freight (20 - 30 days for bulk). We handle customs docs for hassle - free delivery.
Can you label packages with our company logo for robotic joint motors?
Yes. We offer custom packaging labeling (logo, part numbers) at no extra cost for orders ≥1,000 units. Smaller batches add a $50 setup fee.
What file formats do you need for custom motor design?
Send 3D models (STEP/IGES) and 2D drawings (PDF with dimensions). We’ll review compatibility with our manufacturing processes
Can you provide CAD files of your standard robotic joint motors?
Yes. Download standard motor CAD files (STEP/SolidWorks) from our resource page. For custom designs, we share files post - order confirmation (NDA required for proprietary specs).
What’s the warranty for robotic joint motors?
Standard warranty: 12 months (covers defects in materials/ workmanship). For mission - critical robots, we offer 24 - month extended warranties (+15% cost).
What quality certifications do your robotic joint motors have?
All motors meet ISO 9001 (quality) and CE/ROHS (safety).
+86 (769)83504288
+86 (769) 83504288
Sales01@jeo.cn
Building 2 , No.2, Guanzhang Road, Shijing Section,Dongcheng District , Dongguan City , Guangdong Province.